Happy Li Travel ●'◡'● 丽旅行
Happy Li Travel customer privacy notice
Happy Li Travel customer privacy notice
This privacy notice tells you what to expect us to do with your personal
information.
Our contact details
Email
customer.care@happylitravel-china.com
What information we collect, use, and why
We collect or use the following information to provide services and
goods, including delivery:
-
Names and contact details
-
Addresses
-
Date of birth
-
Purchase or account history
-
Health information (including dietary requirements, allergies and health conditions)
We also collect or use the following information to provide services and
goods, including delivery:
-
Health information
We collect or use the following information for the operation of
customer accounts and guarantees:
-
Names and contact details
-
Addresses
-
Purchase history
We collect or use the following information for service updates or
marketing purposes:
-
Names and contact details
Lawful bases
Our lawful bases for collecting or using personal information to provide
services and goods are:
-
Consent
-
Contract
-
Legitimate interest
o We only collect sufficient information from individuals as is
necessary to provide them with safe holiday services to China.
Our lawful bases for collecting or using personal information for the
operation of customer accounts and guarantees are:
-
Consent
-
Contract
Our lawful bases for collecting or using personal information for service
updates or marketing purposes are:
-
Consent
-
Contract
Where we get personal information from
-
People directly
How long we keep information
RETENTION SCHEDULE
All data provided by customers is deleted after one year
Who we share information with
Other organisations
-
Organisations we’re legally obliged to share personal information
with
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the
UK. When doing so, we comply with the UK GDPR, making sure
appropriate safeguards are in place. Please contact us for more
information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your
personal data.
Your right to rectification - You have the right to ask us to rectify
personal data you think is inaccurate. You also have the right to ask us to
complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your
personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us
to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the
processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we
transfer the personal data you gave us to another organisation, or to you,
in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful
basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a
request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the
contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can
make a complaint to us using the contact details at the top of this privacy
notice.
If you remain unhappy with how we’ve used your data after raising a
complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
16 May 2024